While most ISPs raise your monthly bills every year, even if you’re in a contract, some providers guarantee to leave their prices unchanged. Switch to a broadband provider that doesn't do mid-contract price rises And finally, most broadband providers offer payment plans if you're behind on your bills, helping you to minimise the late fees you have to pay." “Others have an emergency fund that's designed to help their most vulnerable customers who are in serious need. Mr Bevan explained: "Many broadband providers will help to move you to a cheaper tariff, if you can prove that you are struggling to pay the bills.
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